Doctor's Note – Issue 20 – Janky Services
In this issue: Understanding services as games with janky controls / New Power of Ten episodes / Coaching spot available / Antirom reunited apart / The Linkhole / Book Corner
Doctor’s Note – Issue 19 - The Shape of You
In this issue: New home for Power of Ten / Finding the shape of you / Boiling the Ocean redux / How to Future discount / Book Corner / The Linkhole
Doctor’s Note – Issue 18 – Sometimes you have to boil the ocean
In this issue: My online courses / Anti-racism is a marathon, not a sprint / Boiling the Ocean / Beyond the Double Diamond / The Linkhole / Book Corner
Doctor’s Note — Issue 17 – You’re not as dumb as you think you are.
In this issue: Imposter Syndrome vs Dunning-Kruger / Design Leadership as slow-motion facilitation / Design Politics online and on sale / The Linkhole / Book Corner
Doctor’s Note — Issue 16 – The Design Leadership Dip
In this issue: Imposter Syndrome and the Design Leadership Dip / Social Distancing for Ideas / The Linkhole / Books /
Doctor’s Note — Issue 15 – We Are Family. Or Not.
In this issue: Teams learning from families learning from teams / The Linkhole
Doctor's Note Feedback
Hi folks, I hope you’re all safe and sound at this time. Just a quick note seeking some feedback from you. I’ve been publishing Doctor’s Note for about 16...
Doctor’s Note – Issue 14 – Expanding Bounded Rationality
In this issue: Systems thinking failure / Ideas lying around / Seeing change creates change / The Linkhole / Books
Doctor's Note – Issue 13 – Toilet Paper Madness
In this issue: A Tipping Point For Remote Working And Learning / Toilet Paper Madness / What’s Really Holding Women Back / The Linkhole / Books
Doctor’s Note – Issue 12 – Organisational Amnesia
In this issue: Organisational amnesia / Sonos out of tune / The Irishman / Design Politics 2020 / The Linkhole
Doctor’s Note – Issue 11 – Ideas from the past may be closer than they appear
In this issue: Silicon Valley’s failure to get real / Revisiting The Californian Ideology / Futurists and the past / Triumph of the Nerds / The Linkhole / Books / Teaching
Doctor’s Note - Issue 10 - Endings and Beginnings
‘Twas the night before Christmas.
Doctor's Note - Issue 9 - Malls and Avatars
We seem to be reliving the 90s and 00s in some kind of second life.
Doctor's Note - Issue 8 - Design in the age of synthetic realities
Design in the age of synthetic realities It's been a while since my last newsletter, mainly because I travelled to UX Australia to run a Storytelling &...
Doctor’s Note - Issue 7 - Collaboration
Learning from Ed Sheeran I went to see Ed Sheeran live the other day. I can assure that’s not a sentence I thought I would be writing. At the start of his...
Doctor's Note – Issue 6 – Innovation = Conversation + Doing
Doctor's Note – Issue 6 – Innovation = Conversation + Doing Photo by Dominik Scythe on Unsplash It's been a few weeks since my last Doctor's Note—it called...
Doctor's Note — Issue 5 — Complex vs Complicated
Service Designers have earned a justifiable reputation for wanting to boil the ocean, sometimes to the frustration of clients and managers who want to break...
Doctor's Note – Issue 4 – Relative Values
Doctor's Note – Issue 4 – Relative Values This week's Doctor's Note is all about value versus values. That extra 's' makes all the difference. History...
Doctor's Note - Issue 3 - The Box Is All There Is
AI getting sneakyRecently, I wrote about the games that AI’s play, gaming training environments as logical responses to the reward and assessment stimuli...
Doctor's Note – Issue 2 – Reading Habits
Photo by Will van Wingerden on Unsplash I have a distinct childhood memory, queuing up at the railway crossing that was always a feature of my school...
